&BAM is a tele-health company that offers clinically-proven hair loss treatments through a subscription service. Everything happens online, from the doctor consult to the customization of the subscription.
PROJECT
Nov 2024 - Feb 2025
Opportunity
Patients have access to their order history and account details through a single web page that also acts as the company’s marketing page. This isn’t ideal, since it does not allow patients to customize their subscription, swap out products or view their upcoming orders.
Solution
A one-stop Customer Portal where patients can view and customize their subscriptions and orders, doctor’s appointments as well as personal information such as address and payment details.
The Customer Portal keeps patients in the loop so that they can easily skip, pause or cancel an order as well as keep abreast of their personal information- all in one centralized hub.
ROLE
As a freelance Product Designer I had a briefing session with the co-founder and project manager to determine design requirements and scope.
Using the existing &BAM brand colour I created a new pastel colour palette and tokens that reflect the gentle and calming aesthetic of &BAM.
Finally I designed the page sections, taking best practises and business + user requirements into account.
